Статья справочного центра

Инструкции по переводу и денежному переводу

Dear users, to ensure your remittance is successfully credited, please carefully read the following instructions:

  1. RMB Remittance Restriction
    KupiKupi does not accept overseas RMB remittances. Bank settlements typically take 2-3 working days after the remittance to be credited. Please be patient.

  2. International Remittance Fees
    For international remittances, you will need to bear the following bank fees:

    • Hong Kong account remittance: 0.1% + 2.5 USD per transaction
    • Non-Hong Kong account remittance: 0.1% + 7 USD per transaction

    KupiKupi does not charge any service fees. The credited amount will be based on the actual amount received after deducting the bank fees. After completing your remittance, please check your email notifications to confirm the credited amount.

  3. Transfer Limitations
    Within a 24-hour period, each KupiKupi account can make a maximum of 5 transfers, and the amount of each transaction must exceed CNY 20. Submissions exceeding the transfer limit will automatically fail.

  4. Exchange Rate Conversion
    Regardless of the currency used for remittance, KupiKupi will credit your account in RMB after receiving and verifying the payment, based on the KupiKupi website exchange rate at the time of receipt.

  5. Exchange Loss Reminder
    To avoid potential exchange losses caused by currency conversion, please choose the appropriate currency for your remittance.

Thank you for your support! If you have any questions, feel free to contact our customer service team.